Since May 2026, we’ve been tracking a phishing campaign that impersonates Razorfrog and members of our staff. If you’ve received an unexpected email claiming to be from us, please read this before responding.
The fraudulent messages typically claim your website urgently needs a security update, malware removal, or some other service, then ask you to pay by credit card through a link in the email. We’ve seen them sent from addresses like maxelman.razorfrogwebdesigns@gmail.com, razorfrog.com@gmail.com, and sales.razorfrog@gmail.com — none of which are ours.
The easiest way to check: look at what comes after the @ symbol. Every legitimate email from us ends in @razorfrog.com. If it ends in @gmail.com, @outlook.com, or anything else, it didn’t come from Razorfrog — no matter what the display name says.
A few other things we will never do:
- Ask you to pay through an unfamiliar outside payment form
- Ask you to email us your password
- Suddenly change our payment instructions and pressure you to act immediately
- Threaten to take your website offline unless you buy something on the spot
If something ever feels off, don’t use the links, phone numbers, or payment forms in the message. Reach out to us directly using contact information you already have, and we’ll confirm whether it’s legitimate.
For the full breakdown — how to spot the warning signs, how we actually accept payment, and what to do if you’ve already responded to one of these emails — see our Security & Phishing page.