Website Care Plans

We'll keep your website running smoothly

Let Razorfrog help you focus on your business

You’ve invested in a brand new, beautiful website – an incredibly valuable asset for your business. Now what? We hope you’ll take an active role in adding new content, using the functionality that we’ve built, and interacting with your visitors. That’s great! However there’s much more to keeping your site online, secure, and up-to-date.

Your site is a dynamic piece of software that relies on WordPress and an assortment of plugins. It is important to have routine security maintenance and updates planned for your site. Just as computers have antivirus protection from external threats, WordPress requires standard maintenance to fend off these unwelcome guests. As long as everything is kept up to date, your chances of running into any problems are very slim.

Razorfrog will take an active role in the health of your website, and ideally have a role in your business’s greater online presence as well. Let’s talk about our role in helping your business thrive.

Basic

$120/ month OR $1200/ year

Standard

$240 / month OR $2400 / year

Advanced

$360 / month OR $3600 / year

	Type	Basic	Standard	Advanced	Client A
	Type	Basic $120 $1200	Standard $240 $2400	Advanced $360 $3600	Client A
Managed WordPress Hosting	Hosting	TRUE	TRUE	TRUE	FALSE
SSL Certificate (HTTPS)	Hosting	TRUE	TRUE	TRUE	FALSE
Nightly Backups	Hosting	TRUE	TRUE	TRUE	FALSE
Offsite BackupsStored in a secondary location for quick disaster recovery	Hosting	Quarterly	Monthly	Weekly
Security Monitoring	Hosting	TRUE	TRUE	TRUE	FALSE
24/7 Uptime Monitoring	Hosting	TRUE	TRUE	TRUE	FALSE
CDN (Content Delivery Network)Global datacenters to increase site speed and performance	Hosting	FALSE	TRUE	TRUE	FALSE
High Traffic HostingGreater than 25k visitors per month	Hosting	FALSE	FALSE	TRUE	FALSE
Large Storage HostingGreater than 5GB media assets	Hosting	FALSE	FALSE	TRUE	FALSE
Stripe Integration / Payment Support	ECommerce	TRUE	TRUE	TRUE	FALSE
WooCommerce Support	ECommerce	FALSE	TRUE	TRUE	FALSE
Discounted WooCommerce LicensesDiscounted pricing for 20+ Extension Licences	ECommerce	FALSE	TRUE	TRUE	FALSE
Advanced WooCommerce Reporting	ECommerce	FALSE	FALSE	TRUE	FALSE
WP Core and Plugin Updates	Site Maintenance	TRUE	TRUE	TRUE	FALSE
Theme / Framework Updates	Site Maintenance	TRUE	TRUE	TRUE	FALSE
Premium Plugin LicensesIncluding WP Rocket, Shortpixel, Gravity Forms, Metabox, and others ($300+/year value)	Site Maintenance	TRUE	TRUE	TRUE	FALSE
Log MonitoringMonitoring of login logs and site error messages	Site Maintenance	TRUE	TRUE	TRUE	FALSE
Support by Email	Support	TRUE	TRUE	TRUE
Monthly Included Support TimeFor support calls, content updates, design updates, graphic design, social media, etc	Support	FALSE	15 minutes	30 minutes
Support by Shared Slack ChannelThe absolute fastest way for your team to chat with our team	Support	FALSE	FALSE	TRUE	FALSE
Integrated Backend Support SystemVisual ticketing system that integrates with your website and existing user login	Support	FALSE	FALSE	TRUE	FALSE
Strategy Review CallA 30-60 minute check-in call to review your site, goals, and plans	Support	FALSE	Yearly	Quarterly
DNS and Domain Management	Domain / Email	TRUE	TRUE	TRUE	FALSE
Advanced DNS SupportSetup and ongoing support of Cloudflare DNS	Domain / Email	FALSE	TRUE	TRUE	FALSE
Discounted G Suite Licencing	Domain / Email	FALSE	TRUE	TRUE	FALSE
Advanced G Suite SupportSetup and support of advanced features such as Google Voice or Google Vault	Domain / Email	FALSE	TRUE	TRUE	FALSE
Transactional Email SupportSetup and ongoing support of Mailgun	Domain / Email	FALSE	TRUE	TRUE	FALSE
Email Deliverability Support (SPF / DKIM / DMARC)	Domain / Email	FALSE	FALSE	TRUE	FALSE
Access to Sendy Email Marketing PlatformAn incredibly inexpensive alternative to Mailchimp at $1 per 1000 emails sent	Domain / Email	FALSE	FALSE	TRUE	FALSE
Google Analytics Setup and Support	Reporting & Analytics	TRUE	TRUE	TRUE	FALSE
Weekly Analytics Report EmailCustomized weekly email - More Details	Reporting & Analytics	TRUE	TRUE	TRUE	FALSE
Google Search Console Management	Reporting & Analytics	TRUE	TRUE	TRUE	FALSE
Rank Math / Yoast SEO Setup and Maintenance	SEO	TRUE	TRUE	TRUE
Keyword Monitoring	SEO	FALSE	5 Keywords	10 Keywords
Google My Business Monitoring	SEO	FALSE	TRUE	TRUE	FALSE
Broken Link Monitoring	SEO	FALSE	TRUE	TRUE	FALSE
Backlink Monitoring	SEO	FALSE	FALSE	TRUE	FALSE
Competitor Analysis	SEO	FALSE	FALSE	TRUE	FALSE
WP Rocket Setup and Maintenance	Site Optimization	TRUE	TRUE	TRUE
Image OptimizationsOngoing access to the Shortpixel API	Site Optimization	TRUE	TRUE	TRUE	FALSE
Database Cleanup	Site Optimization	FALSE	Quarterly	Monthly
Accessibility Optimizations	Accessibility	TRUE	TRUE	TRUE	FALSE
Accessibility Monitoring	Accessibility	FALSE	TRUE	TRUE	FALSE
Access to Razorfrog Internal PluginCustom functionality plugin developed by Razorfrog over 5 years	Other	TRUE	TRUE	TRUE	FALSE
Custom Icon Set HostingCustom icon sets hosted by Icomoon	Other	TRUE	TRUE	TRUE	FALSE
Whitelabeled Video HostingNon-branded access to Vimeo Pro	Other	FALSE	TRUE	TRUE	FALSE
Termageddon SubscriptionAutomatically-updating Privacy Policy / TOS ($100/year value)	Other	FALSE	TRUE	TRUE	FALSE

Additional Details

Unused time for monthly tasks on the Standard and Advanced plans does not roll over to the next calendar month.

All pricing assumes that the site is hosted through Razorfrog on managed WordPress hosting. Read more on why we only support managed WordPress hosting here. Most sites fit within these hosting parameters, but some sites may require a custom plan based on traffic or storage.

Plan details and pricing are subject to regular review and may be updated at any time. Last updated December 2019.

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