Razorfrog’s care plans protect your site’s health and keep your website running smoothly.
You’ve invested in a brand new, beautiful website – a powerful and valuable asset for your business. We welcome you to take an active role in adding new content, utilizing the functionality that we’ve built, and interacting with your visitors. However, keeping your site online, secure, and performing at its absolute best requires attentive ongoing care and timely five-star support from experienced professionals in the field.
Your website is a dynamic assemblage of software that relies on WordPress and an assortment of plugins providing additional functionality. It is essential to have routine security maintenance and updates planned for your site. Similar to how computers have antivirus protection for monitoring external threats, WordPress requires standard maintenance to fend off these unwelcome guests. With all relevant components kept up-to-date, your chances of running into potential problems are significantly minimized.
Razorfrog is receptive to the web community’s growing needs and finds meaning in being of service to others. We are devoted to being a prominent and trustworthy parter for your business’ online presence. Our compassionate team of web design and development experts takes a proactive role in maintaining the health of your website so that you can focus on running your business. Connect with us and let’s talk about our role in helping your business grow with confidence.
Choose one of our three maintenance plans:
Basic, Standard and Advanced.
| Basic $150/mo. or $1500/yr. | Standard $275/mo. or $2750/yr. | Advanced $400/mo. or $4000/yr. |
|
|---|---|---|---|
| Hosting | |||
| Managed WordPress hosting | |||
| Monthly visits | Up to 25k | Up to 50k | More than 50k |
| Site / Plugin Complexity | Simple | Multiple complex plugins | Unlimited complex plugins |
| Local backups | Daily | Hourly | Hourly |
| Offsite backups Nightly backups with BlogVault | |||
| Security monitoring and intrusion prevention | |||
| 24/7 uptime monitoring | |||
| Server-based site caching | |||
| CDN (Content Delivery Network) Global data centers to increase site speed and performance | |||
| Large storage hosting Greater than 5GB media assets | |||
| E-Commerce | |||
| Stripe integration / payment support | |||
| WooCommerce support | |||
| Discounted WooCommerce licenses Discounted pricing for 20+ extension licences | |||
| Large store / SKU support Greater than 500 SKUs | |||
| Site Maintenance | |||
| WordPress Core and plugin updates | |||
| Theme / framework updates | |||
| Premium plugin licenses Including ShortPixel, Gravity Forms, Meta Box and others ($300+ per year value) | |||
| Log monitoring Monitoring of login logs and site error messages | |||
| Support | |||
| Discount on hourly rate | 10% | 15% | 20% |
| Hourly rate $225/hour standard rate as of September 1, 2024 | $202.50 / hr | $191.25 / hr | $180 / hr |
| Normal turnaround time Time required for completing requested tasks and site updates | 2-3 days | 1-2 days | Same day |
| Support by email | |||
| Support by shared Slack channel The fastest way for your team to chat with our team (requires paid client account) | |||
| Integrated backend support system Visual ticketing system that integrates with your website and existing user login | |||
| Strategy review call A 30-60 minute check-in call to review for site, goals and plans | Yearly | Quarterly | |
| Minimum billing period | 15 minutes | 15 minutes | 15 minutes |
| Domain / Email | |||
| DNS and domain management | |||
| Advanced DNS support Setup and ongoing support of Cloudflare DNS | |||
| Discounted Google Workspace licensing | |||
| Advanced Google Workspace Support Setup and support of advanced features such as Google Voice or Google Vault | |||
| Transactional email support Setup and ongoing support of Mailgun | |||
| Email delivery support (SPF / DKIM / DMARC) | |||
| Access to Sendy email marketing platform An incredibly inexpensive alternative to Mailchimp at $1 per 1000 emails sent | |||
| Reporting & Analytics | |||
| Google Analytics setup and support | |||
| Weekly analytics report email Customized weekly email summarizing recent views, unique visitors, top pages and top referrers | |||
| Google Search Console management | |||
| Search Engine Optimization | |||
| Rank Math PRO SEO plugin setup and maintenance Enjoy the premium benefits of the leading SEO plugin for WordPress. | |||
| Keyword ranking monitoring Active monitoring in SERPs and automated weekly email reports via Nightwatch. | 10-15 keywords | 20-25 keywords | |
| Backlink monitoringActive monitoring via Nightwatch. | |||
| Competitor tracking Active tracking in SERPs via Nightwatch. | |||
| Broken links monitoring | |||
| Google My Business monitoring | |||
| Site Optimization | |||
| ShortPixel image optimization Automated tool that intelligently delivers original-looking images at the smallest possible size and in next-gen formats. | |||
| Akismet anti-spam subscription Advanced AI monitoring service to filter out comment, form, and text spam with 99.99% accuracy. | |||
| AltText.ai Automated AI-powered tool that analyzes your images and generates descriptive alt text to greatly improve your website's SEO and accessibility. | |||
| Performance, Accessibility, SEO, Best Practices and Core Web Vitals Monitoring On-request audits from Auditzy, our dedicated monitoring service powered by Google Lighthouse; access to historical audits. | |||
| Database cleanup | Quarterly | Monthly | |
| Other | |||
| Access to Razorfrog Core plugin Custom functionality plugin developed by Razorfrog over 7 years | |||
| Custom icon set hosting Custom icon sets prepared with IcoMoon | |||
| Instagram feed embeds Increase visitor engagement, boost website sales, and attract more followers with a fully responsive widget that matches your brand's color palette. | |||
| Whitelabeled video hosting Non-branded access to Vimeo Pro | |||
| Termageddon subscription Automatically updating Privacy Policy / Terms of Service ($100 per year value) | |||
| Advanced form support | |||
| Advanced Cloudflare firewall rules | |||
| Basic $150/month or $1500/year | Standard $275/month or $2750/year | Advanced $400/month or $4000/year |
|
|---|---|---|---|
| Hosting | |||
| Managed WordPress hosting | |||
| Monthly visits | Up to 25k | Up to 50k | More than 50k |
| Site / Plugin Complexity | Simple | Multiple complex plugins | Unlimited complex plugins |
| Local backups | Daily | Hourly | Hourly |
| Offsite backups Nightly backups with BlogVault | |||
| Security monitoring and intrusion prevention | |||
| 24/7 uptime monitoring | |||
| Server-based site caching | |||
| CDN (Content Delivery Network) Global data centers to increase site speed and performance | |||
| Large storage hosting Greater than 5GB media assets | |||
| E-Commerce | |||
| Stripe integration / payment support | |||
| WooCommerce support | |||
| Discounted WooCommerce licenses Discounted pricing for 20+ extension licences | |||
| Large store / SKU support Greater than 500 SKUs | |||
| Site Maintenance | |||
| WordPress Core and plugin updates | |||
| Theme / framework updates | |||
| Premium plugin licenses Including ShortPixel, Gravity Forms, Meta Box and others ($300+ per year value) | |||
| Log monitoring Monitoring of login logs and site error messages | |||
| Support | |||
| Discount on hourly rate | 10% | 15% | 20% |
| Hourly rate $225/hour standard rate as of September 1, 2024 | $202.50/hour | $191.25/hour | $180/hour |
| Normal turnaround time Time required for completing requested tasks and site updates | 2-3 days | 1-2 days | Same day |
| Support by email | |||
| Support by shared Slack channel The fastest way for your team to chat with our team (requires paid client account) | |||
| Integrated backend support system Visual ticketing system that integrates with your website and existing user login | |||
| Strategy review call A 30-60 minute check-in call to review site goals and plans | Yearly | Quarterly | |
| Minimum billing period | 15 minutes | 15 minutes | 15 minutes |
| Domain / Email | |||
| DNS and domain management | |||
| Advanced DNS support Setup and ongoing support of Cloudflare DNS | |||
| Discounted Google Workspace licensing | |||
| Advanced Google Workspace Support Setup and support of advanced features such as Google Voice or Google Vault | |||
| Transactional email support Setup and ongoing support of Mailgun | |||
| Email delivery support (SPF / DKIM / DMARC) | |||
| Access to Sendy email marketing platform An incredibly inexpensive alternative to Mailchimp at $1 per 1000 emails sent | |||
| Reporting & Analytics | |||
| Google Analytics setup and support | |||
| Weekly analytics report email Customized weekly email summarizing recent views, unique visitors, top pages and top referrers | |||
| Google Search Console management | |||
| Search Engine Optimization | |||
| Rank Math PRO SEO plugin setup and maintenance Enjoy the premium benefits of the leading SEO plugin for WordPress. | |||
| Keyword ranking monitoring Active monitoring in SERPs and automated weekly email reports via Nightwatch. | 10-15 keywords | 20-25 keywords | |
| Backlink monitoring Active monitoring via Nightwatch. | |||
| Competitor tracking Active tracking in SERPs via Nightwatch. | |||
| Broken links monitoring | |||
| Google My Business monitoring | |||
| Site Optimization | |||
| ShortPixel image optimization Automated tool that intelligently delivers original-looking images at the smallest possible size and in next-gen formats. | |||
| Akismet anti-spam subscription Advanced AI monitoring service to filter out comment, form, and text spam with 99.99% accuracy. | |||
| AltText.ai Automated AI-powered tool that analyzes your images and generates descriptive alt text to greatly improve your website's SEO and accessibility. | |||
| Performance, Accessibility, SEO, Best Practices and Core Web Vitals Monitoring On-request audits from Auditzy, our dedicated monitoring service powered by Google Lighthouse; access to historical audits. | |||
| Database cleanup | Quarterly | Monthly | |
| Other | |||
| Access to Razorfrog Core plugin Custom functionality plugin developed by Razorfrog over 7 years | |||
| Custom icon set hosting Custom icon sets prepared with IcoMoon | |||
| Instagram feed embeds Increase visitor engagement, boost website sales, and attract more followers with a fully responsive widget that matches your brand's color palette. | |||
| Whitelabeled video hosting Non-branded access to Vimeo Pro | |||
| Termageddon subscription Automatically updating Privacy Policy / Terms of Service ($100 per year value) | |||
| Advanced form support | |||
| Advanced Cloudflare firewall rules |
Additional details for our WordPress care plans.
All pricing assumes that the site is hosted through Razorfrog on managed WordPress hosting. Read more on why we only support managed WordPress hosting. Most sites fit within these hosting parameters, but some sites may require a custom plan based on traffic or storage. Sites not built by Razorfrog may be subject to special theme and plugin upgrade requirements. We cannot guarantee compatibility of updates for sites that our team has not built.
Prepaid yearly payments are billed at a discounted rate and are not eligible for refunds. In cases of past due invoices, pre-paid payments towards yearly care plans may be applied towards previous invoices and your renewal date adjusted accordingly.
Plan details and pricing are subject to regular review and may be updated at any time. Last updated: November 2023.
Together we’ll flourish.
With over fifteen years of experience serving the Bay Area’s web needs, we stand behind our dedication to high-quality accessible design, innovative development and unparalleled five-star customer service and support. Let's work together to skillfully develop your brand and accessible web presence for your San Francisco Bay Area small or medium-sized business.
